However, when I next return to the car, and say 'Alexa' the screen advises me to use the Nextbase App to setup Alexa. It talks to me, plays my music and does everything I expect. I can hear Alexa work and for that one journey, the Alexa connection is fine. I can connect the phone to the camera when going through the setup. I charged the camera overnight before installing into the vehicle.īoth phone (Samsung Galaxy S20) and camera have latest updates (21.5 on camera). I followed the instructions and found a fuse that is only powered when the car ignition is on. I've just purchased a 522GW with hardwire connection kit on the strength of the seeing good reviews. Once steps 1-16 have been followed precisely, please re-pair the phone and the Dash Cam as per the below instructions. Select App Settings and turn on ‘Prefer Wi-Fi Direct Downloads’, ‘Allow analytics’ and ‘Enable Low Resolution Downloads'. Then go to your MyNextbase Connect app and click on the menu in the top left of the app home screen. Then go back one screen to Permissions and ensure these are also turned on. You can then download the footage to your phone at a later date, or to a computer.ġ1) Go into your Bluetooth settings on the phone, then delete any connections you can see to NEXTBASEġ2) Go into your Wi-Fi settings on the phone, then delete any connections you can see to NEXTBASEġ3) Turn off the phone and the dash cameraġ4) Re-start the phone and the dash cameraġ5) Re-install the MyNextbase Connect app on the phoneġ6) Then on your phone, go into Settings- Apps- MyNextbase- Notifications- Ensure these are set to On. If you have footage saved that you require, please upload it to the Nextbase Cloud and make a note of the codes then provided. Please be aware that this will delete any saved data currently stored on the app. The camera will now reboot.ġ0) On your phone, please uninstall the MyNextbase Connect app.

This is crucial for correct connection:Ģ) Stop it recording (press the red button on the screen)ģ) Go into 'Settings' (press the button in the top left of the screen)ĩ) Select 'YES'. Please follow this procedure closely and in the exact order as displayed. However as you've done an app removal, I would recommend making a fresh reconnection to ensure it's correctly connected. It's likely that the reconnection settings aren't quite right on the phone.

Red Button 5.97 for android instal